What are you going to do:
What you’ll do
As a French-Dutch webcare or webshop specialist, your job is to assist customers of a well-known store chain across Europe. You’ll be working for our client, a digital delivery partner that collaborates with major retail brands worldwide.
- Support on the webshop: Answer customer inquiries about products, orders, deliveries, and warranties.
- Social media interaction: Help customers on platforms like Instagram, WhatsApp, Twitter, and more.
- Manage inquiries: Handle customer questions via phone and email.
- All of this will be done in French and Dutch!
Your schedule
- Full-time position: Work between 32 and 40 hours per week, with the possibility of working part-time if that's what you are looking for (16-32 hours).
- Flexible hours: The customer service team operates from Monday to Sunday, between 09:00 and 21:00. You’ll need to be available during these hours, including occasional weekends.
- Hybrid work: After a paid training period of one week, you’ll be able to work from home for part of the week.
What we offer:
- A salary of €14/hour.
- A hybrid job that offers flexibility and balance.
- Paid training to help you hit the ground running.
- Additional evening shift allowances.
- Opportunities for career growth, such as becoming a team leader (many of the teamleaders started in this position).
- The chance to work in an international environment.
- Improve your French or Dutch while working in a multilingual team.
What we ask:
- Minimum high school level or equivalent ability
- Excellent command of French and Dutch
- Flexibility to work some evenings and weekends.
- Full-time availability during the first week for training.
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
- Status
- Open
- Education Level
- Middelbare school
- Location
- Amsterdam
- Working hours per week
- 32 - 40
- Type of Contract
- Fulltime (startersfunctie), Parttime (overdag), Avondwerk, Weekendwerk
- Salary indication
-
€14,00 per uur
- Responsible for
- Customer service
- Published at
- 27-11-2024
Topjob | Administratieve vacatures | Callcenter vacatures | Fulltime (startersfunctie) | Parttime (overdag) | Avondwerk | Weekendwerk | Middelbare school
